FAQs

The PMLink2u.com trading facility is provided FREE to all clients who have a Trading Account with PM securities.Sdn. Bhd.

Witnessing from any one of these parties, e.g. Notary Public or Commissioner of Oath or Embassy of Malaysia is required on your application of the Trading account and CDS account application forms. Please contact our Customer Service Centre at inquiries@pmsecurities.com.my to arrange for the delivery of the account opening documents.

A joint or a partnership account is not permitted under the existing Bursa Malaysia Depository’s guideline.

No. Bursa Malaysia prohibits any 3rd party payment being made to any account, let it be to an individual or to a corporate trading account. However, PM Securities Sdn Bhd may facilitate payment made from immediate family member subject to approval prior to the payment being made. Documentary prove of the account holder’s relationship is required.

You need to be 18 years old and above.

Only one trading account per client is allowed. However, you may open multiple type of trading account with the same beneficial owner such as intraday account, foreign share trading account or margin financing account.

A valid email address is necessary as we will send to you your account activation code via email. Also, you will receive our important notices and announcements.

Upon successful online registration at www.pmsecurities.com.my and opening of CDS and Trading Accounts, you will receive an activation email within 24 hours. Once you have successfully activated your PM Securities Online account, you may login to PM Securities Online using the User ID and Password that you have created during the registration process and start trading upon funds deposit or shares transfer into your account. Note: If you register as "I am not a client but interested to be one" or you have not completed the CDS and Trading account application forms, please contact Service Centre at +603-27102388 or email enquiries@pmsecurities.com.my for further arrangement.

PM Securities will pay interest on your available deposit balance and as required under Section 111 of the Capital Markets & Services Act 2007, your deposit will be placed in "Clients' Trust Account". The interest will be calculated on daily basis and credited to your trading account at the end of each month.

No minimum deposit is required, particularly if you are only selling shares. However, your trading limit to buy shares is dependent on your deposit.

If your trading account is on Cash Upfront basis, your trading limit is almost equivalent to your available deposit minus the transaction costs (i.e. Brokerage, Clearing Fee and Stamp Duty). If your trading account is on collateralised basis, your trading limit will be computed based on 2 times of your available deposit balance plus 1.5 times of your fully paid securities pledged with PM Securities.

Please take note that the transactions costs mentioned above would only be deducted from your deposit when you have successfully transacted buying of shares. Your deposit will remain intact if you do not trade and you may withdraw it at any time subject to two working days’ notice.

For online & non-online clients who signed up for our e-Contract/e-Statement services, contract notes will be sent to your email registered with us. As for the monthly client statements, online clients can view them at PMlink2u Online. As for non-online clients, the monthly client statements will be mailed to your correspondence address registered with us. Please email us at inquiries@pmsecurities.com.my if you wish to sign up for e-Contract/e-Statement services. You can also view online details of your outstanding contracts and historical transactions at PMlink2u Online.

As for shares transferred from other Authorised Depository Agents (ADA) to PM Securities, please drop by the ADA where the shares are currently deposited in and fill up the shares transfer form. The shares will be reflected in your PMlink2u Online account upon successful shares transfer from your previous ADA. You may contact your assigned Dealer Representative/Remisier to check on the status of the transfer.

Direct Business transactions (such as married deal or crossing) are not facilitated via online trading.

If your trading account is on cash upfront basis, your cash deposit will automatically be deducted to settle the purchase contracts on T+3.

If you are not trading on cash upfront basis, e.g. collateralised trading, you must make arrangement to pay PM Securities not later than 12.30 pm on T+3, failing which force-selling will take effect on the next business day, i.e. on T+4.

You can either make payment via online banking or bank-in direct to any of PM Securities' following bank accounts:

Please make cheque payable to PM Securities Sdn Bhd

1. Maybank A/C No : 514356502176
2. CIMB Bank A/C No : 8600002779
3. Public Bank A/C No : 3091456220

Alternatively, you may forward the cheque to your Dealer's Representative/Remisier.

Important Notice: For PM Securities to take immediate action upon your payment, kindly provide your bank-in details (i.e. bank credited, bank-in date, amount, payment method, full name and your client code) via email to inquiries@pmsecurities.com.my or alternatively via phone or fax to your respective Dealer's representative/Remisier.

Your sales or contra gain cheque will automatically be credited to your trading account on the due date to ensure that your trading limit is not affected. In addition, PM Securities will pay interest on your available deposit balance.

However, you may withdraw your available deposit balance at any time subject to two working days’ notice. For this purpose, you may contact your Dealer's Representative or our Customer Service Centre at 03-27102388 or inquiries@pmsecurities.com.my

You may call our Dealing Team at 603-21463000 to place your order. However, please take note that you will not be eligible for a discounted brokerage rate if your order is placed offline.

Subject to verification, you may request to reset your password. Please call our Customer Service Centre at 03-27102388 or inquiries@pmsecurities.com.my

As a depositor, you have to provide your bank account information to Bursa Depository.

You can start providing your bank account information to your Authorised Depository Agent (ADA) (referred to in this FAQ as your “stock broker”) from 19 April 2010 onwards. The sooner you provide your bank account information, the sooner you will be able to benefit from the advantages of eDividend.

No. You will not incur any charges for receiving eDividend.

You must complete the relevant prescribed form and submit it together with the required supporting documents at your stock broker’s office where your CDS account is maintained.

Note: If you are unable to be present at the stock broker’s office, the signing of the relevant prescribed form and the supporting documents must be witnessed by an acceptable witness specified by Bursa Depository. An acceptable witness includes an Authorised Officer of your stock broker, a Dealer’s representative, a notary public, or an authorised officer of Malaysian Embassy/High Commission. Once signed accordingly, the document should be submitted to your stock broker.

If you are an individual depositor, when providing your bank account information for eDividend, bring along:-

1. Original documents for verification.
2. Two (2) copies of Identification documents i.e. NRIC, Passport, Authority Card or other acceptable identification documents.
3. Two (2) copies of (a) your bank statement; OR (b) your bank saving book; OR (c) your Bank-in Receipt; OR (d) your Cheque Deposit Receipt; OR (e) your Debit Invoice; OR (f) your Bank Identification Card; OR (g) your Cheque Book; OR (h) details of your bank account obtained from your bank’s website that has been certified by your bank/ copy of the letter from your bank confirming your bank account details

If you are a corporate depositor, you are required to submit the following documents when providing your bank account details:-

1. Two (2) certified true copy of Certificate of Incorporation/ Certificate of Registration.
2. Two (2) certified true copy of (a) your bank statement; OR (b)  your bank saving book; OR (c) your Bank-in Receipt;  OR (d)  your Cheque Deposit Receipt; OR (e) your Debit Invoice; OR (f) your Bank Identification Card; OR (g) your Cheque Book; OR (h) details of your bank account obtained from your bank’s website that has been certified by your bank/ copy of the letter from your bank confirming your bank account details

All the acceptable supporting documents must contain the depositor name, bank account number and bank name.
 
In the case of a bank savings  book or bank statement, for the purpose  of confidentiality, you are advised to show to your stock broker only the part containing your bank account particulars when providing your bank account information for eDividend.
 

You are allowed to provide the details of existing active savings or current accounts maintained with a local bank that is under your name or in the case of a joint account, has your name as one of the accountholders.

No, you must provide details of a bank account maintained with a financial institution that are offering Inter-Bank GIRO (IBG) service. A current list of IBG members can be located via the following website http://www.myclear.org.my/faqs/interbank-giro-faqs/. Please refer to question number 2 in the FAQ.

Yes, you are allowed to change your bank account details by submitting the relevant prescribed form together with the relevant supporting documents substantiating your request to your stock broker. There will be no cost charged to you for changing or updating your bank account details.

If you have not provided your bank account information, you will not be able to benefit from receiving your dividends in a timely, effective and efficient manner. You will then be paid your cash dividend entitlements through an existing manner as authorised under the issuer’s Articles of Association.

All listed issuers who announce a books closing date for dividend entitlements on or after 1 September 2010 are required to pay dividends via eDividend to their shareholders who have provided their bank account information to Bursa Depository. Listed issuers who announce a books closing date for cash distributions on or after 2 January 2013 are also required to pay their cash distributions via eDividend to their shareholders who have provided their bank account information to Bursa Depository.

Dividends or cash distribution entitlements will be paid by the issuer on the payment date. Generally, your cash entitlement will be credited into your bank account within the same day of payment depending on your bank's processes

Your bank account details and other related information:

1. will be used solely for the purpose of enabling dividend and cash distribution payments to be credited directly into your bank account and for other purposes relevant  for  eDividend,  e.g. using your email address to send notifications to you;
2. will only be provided to those persons as may be necessary or expedient to facilitate the payment of your cash entitlements via eDividend or for any related purpose, e.g. the issuers, share registrars and the appointed paying banks; and
3. is protected under the Securities Industry (Central Depositories) Act 1991 that strictly prohibits the disclosure of such  information to any person unless you expressly authorise the disclosure in writing. All the parties, including those parties referred to in item (ii) above, are compelled to strictly adhere to these provisions. It should be noted that by signing the relevant form to provide your bank account information, you will be authorising the disclosure  of your bank account information to these parties.

If the dividend or cash distribution payments cannot be credited into your bank account based on the bank account information you provided (for example due to an incorrect bank account number, a closed bank account or an inactive bank account), you will be contacted by Bursa Depository to validate your bank account details with your stock brokers. Arrangements will be made by the issuer to pay dividends or cash distribution using an existing manner as authorised under the issuer’s Articles of Association.

Bursa Depository will send a confirmation by posting a computer generated notice to your correspondence address as specified in your CDS account details. The confirmation will also include your bank account information which you have provided in the relevant prescribed form for providing your bank account information, for verification.

Yes, you will continue to receive your tax voucher so long as it is required under the law.

Yes, you will be notified electronically once the listed issuer has paid the dividend out of its account if you have provided your email address. You are also encouraged to provide your mobile phone number for SMS notification, which will be provided at the discretion of the listed issuers. Nevertheless you will still receive your tax vouchers as long as the law requires it.

No, you are not allowed to discontinue receiving dividends via eDividend once you have provided your bank account information for the purposes of eDividend.

If your CDS account is held in the name of a nominee, the depositor entitled to provide the bank account information for eDividend will be the nominee.

If you want all dividend and cash distribution payments arising from shares held in your CDS accounts to be credited into the same bank account, you can request for consolidation of all of your CDS accounts for dividend payment at the point of providing your bank account information for eDividend.

You can also opt to assign different bank accounts  for each  of your CDS accounts. In this case, you will need to provide your bank account information separately for each of the CDS accounts at the respective stock brokers where your CDS accounts are maintained.
 

No, once you have provided your bank account information for eDividend and opted for consolidation, your bank account details under your existing CDS accounts will be automatically assigned to your new CDS account.

However, if you had provided your bank account information for eDividend and had not opted for the consolidation feature,  you  will  need to provide your bank account information every time you open a new CDS account.

Yes, however you will need to decide and assign only one bank account to receive all the dividend payment arising from shares held in all your various CDS accounts. You will be able to perform the consolidation at the stock broker’s office where you maintain a CDS account that your bank account has been assigned for the purpose of eDividend.

Yes, you will still be required to provide your bank account information to your stock broker.

Yes, if you are a Malaysian citizen, permanent resident of Malaysia or a Malaysian incorporated or registered entity. When you open a new CDS account, in addition to the CDS account opening form, you are also required to provide your bank account information by completing the eDividend form at the same time. This means that you will be able to receive eDividend from 1 September 2010 onwards on any new CDS account.

The CDS account may be opened by:

1. An individual who has reached the age of eighteen (18) years as of the application date.
2. A corporation within the context of Section 4 of the Companies Act 1965.
3. Any corporate body that is incorporated within Malaysia and is by notice, published in the Gazette, declared as a public authority or an instrument or agency of the Government of Malaysia or of any Malaysian State.
4. A society under any written law relating to co-operative societies.
5. A trustee or trust corporation duly constituted under any written law.
6. Any society registered under the Societies Act 1966.
7. Statutory bodies incorporated under an Act of Parliament.

In general, a CDS account can only be opened if the persons are opening it either as a beneficial owner or as an Authorised Nominee.

You need to open a CDs account to buy and/or sell shares, and to carry out other CDS transactions on all equity and non equity counters (i.e. bonds, loan sticks, warrants, etc.) which have been prescribed into the CDS.

You can open a CDS account with any Authorised Depository Agents (ADAs). All stockbroking companies in Malaysia are currently ADAs. If you are an individual investor, you may go to an ADA of your choice and:

1. Complete the Opening of Account form and two (2) Specimen Signature Cards.
2. For Malaysians, submit the documents together with two (2) certified true copies of your Malaysian National Registration Identity Card (NRIC). As for foreigners, you need to pay the Account Opening fee and submit two (2) certified true copies of your passport.

If you are a corporate investor, you are required to:

1. Complete the Opening of Account form and two (2) Specimen Signature Cards.
2. Submit the above documents with two (2) copies of all necessary supporting documents (e.g. Certificate of Incorporation, Board Resolution, etc) together with the Account Opening fee.

Your ADA will then open the CDS account and give you your CDS account number. Bursa Malaysia Depository Sdn Bhd will send you an account opening confirmation notice by ordinary mail.

If you had applied for Initial Public Offering without a CDS account prior to December 2003 and was successful in your application, Bursa Malaysia Depository Sdn Bhd would have opened a CDS account on your behalf with the broker of your choice.

Bursa Malaysia Depository would have informed you of the account and the need for you to formalise the opening of the account by submitting the relevant documents and by paying the Account Opening fee. The account cannot be utilised until all these formalities are complied with.

Pursuant to Rule 25.01 (1A) of the Rules of Bursa Malaysia Depository, it is mandatory for an individual to be present in person before the ADA if he intends to open or formalise a securities account. In the event that he is unable to do so, the ADA may be pursuant to Rule 5.02A (2) expressly waive the requirement to be present in person. The ADA may instead permit the investor to submit the relevant account opening form (available at all ADAs) and present his documents for verification in front of any of the following people who are also required to witness or certify the supporting documents:

1. Dealer's representative
2. Authorised Officer of an ADA
3. Authorised Officer of an Exempt Dealer
4. Authorised Officer of a Malaysian Embassy/High Commission Consulate
5. Notary Public (in the absence of a Notary Public in applicant's country, the authorized officers of a licensed stockbroking company or the lawyers* of that country may be allowed to verify)
6. Others as approved by Bursa Malaysia Depository

An individual investor is allowed to open only one (1) CDS account with each ADA. However, a corporate investor may open multiple accounts with the same ADA.

You will receive a monthly statement of account in respect of the preceding month which has an entry in the CDS account. However, when there are no entries but there are shares in your CDS account, Bursa Depository shall issue the statement in the month of June and December.

If the settlement date falls after the date of your statement cycle, the transaction will be reflected in your next statement of account.

You may request for a copy from your ADA if the date of the statement is less than one (1) year from the date of retrieval. The ADA may charge you for this service.

If the date of the statement goes back to more than one (1) year from the date of retrieval, you must request it from Bursa Depository by way if letter. Charges are applicable

Yes, you can, provided it falls within the approved reasons.

Bursa Malaysia Depository only allows transfers between the transferor (the person who initiates the transfer) and transferee (the person who receives the transferred securities), who are immediate family members. Here are the following relationships allowed:

1. Parents
2. Children/Adopted children
3. Spouse
4. Brothers
5. Sisters
6. Grandparents
7. Grandchildren

Individual depositors are also able to transfer securities from their CDS accounts held directly in the name of the individual depositor or nominee accounts held by an Authorised Nominee (where the individual depositors are indicated as beneficial owners) to CDS accounts held directly in the name of their family members. They will be required to enclose the relevant supporting documents when initiating such transfers.

However, transferring of securities from the depositors' Pledged Securities Accounts directly to their family members' CDS accounts are not permitted.

However, transferring of securities from the depositors' Pledged Securities Accounts directly to their family members' CDS accounts are not permitted.

Once the transferor submits the completed Transfer of Securities Request form to his ADA, the ADA concerned will verify all the documentation to ensure that they are in order and then enter the relevant information into the CDS. Upon successful execution of the transfer request in the CDS, the transferor's CDS account will be debited and the transferee's CDS account will be credited immediately.

Yes, you can by completing a Balance Inquiry Request form available at your ADA. You will be given your latest CDS account balance without the transaction details.

In accordance with the Rules of Bursa Malaysia Depository, you can authorise your dealer's representative to inquire your CDS account balance for a specific period or indefinitely, unless revoked earlier by you.

In the interest of protecting the confidentiality and security of your CDS account, you are not encouraged to verify your stock balance with the ADA via telephone. Instead you are required to complete and submit a Balance Inquiry Request form to your ADA, where your signature or those of your authorised signatories will be verified.

An account is designated as dormant when there is nil balance in the account and there has not been any debit or credit entry in the depositor's account in the 36 months after the date of nil balance.

Bursa Malaysia Depository is continuously striving to enhance the security of your CDS account. Designating relevant accounts as dormant will restrict unauthorised transactions.

Once your account is designated as dormant, you will not be able to use that account to perform any kind of CDS transactions under the Rules of Bursa Malaysia Depository. However, you may use your dormant account in your application for Initial Public Offering (IPOs) and corporate actions. You will not receive any Statement of Account until your account is reactivated.

Yes, one month prior to the designation of an account to dormant status, Bursa Malaysia Depository will issue a notice to inform you.

No, Bursa Malaysia Depository will only be sending a one-time notice to you one (1) month prior to the effective date of dormancy.

To reactivate your account, you are required to submit a written request or the completed Application for Reactivation of CDS Account form with supporting documents (if any) to the ADA where your dormant account is maintained.

An account is said to be inactive when there are deposited securities in the account but with no debit or credit entries in the depositor's account for at least 36 consecutive months from the date of the last entry made.

Once your account has been designated as inactive, you may continue to perform all forms of CDS transactions which are available to the depositors except for outward transfers and trade activities.

Your securities will still remain in your CDS account after your account is designated as inactive.

Yes, Bursa Malaysia Depository will continue to send the Statement of Account on a half-yearly basis after your account is designated as inactive.

To reactivate your account, you are required to submit a written request or the completed Application for Reactivation of CDS Account form to the ADA where your inactive account is maintained.

Your inactive account will be reactivated within two (2) market days from the date of application.

No, you don't not need be present.